Customer Service

Oakley Customer Service

To Speak to a Telesales Representative:
(800) 431-1439
To Place a Warranty Claim or to get a Return Authorization through Customer Service:
(800) 403-7449
E-mail Address:
customercare@oakley.com
Please note that emails may not be reviewed immediately. If you need to make a change or cancellation to your order, please call our Customer Care Department at (800) 403-7449 for immediate assistance.
Oakley Headquarters:
1 Icon
Foothill Ranch, CA 92610
Customer Care Hours:
Monday - Sunday: 6am to 10pm (PST)
November 25th: 7am to 12pm (PST)
November 27th to 29th: 7am to 4pm (PST)
December 24th: 7am to 12pm (PST)
December 26th to 30th: 7am to 4pm (PST)
December 31st: 7am to 12pm (PST)
Telesales Hours:
Monday - Sunday: 6am to 10pm (PST)
November 25th: 7am to 12pm (PST)
November 27th to 29th: 7am to 4pm (PST)
December 24th: 7am to 12pm (PST)
December 26th to 30th: 7am to 4pm (PST)
December 31st: 7am to 12pm (PST)
Walk-In Warranty Hours:
Monday - Friday: 7am to 6pm (PST)
Saturday: 9am to 4pm (PST)
Sunday: Closed
November 27th: 8am to 6pm (PST)
December 26th: 9am to 6pm (PST)
2009 Holiday Hours for Telesales:
January 1st (New Year’s Day) – Closed
January 2nd (Day after New Year’s Day) – Closed
May 25th (Memorial Day) – Closed
July 3rd (Day Before Independence Day) – 6am to 4pm (PST)
July 4th (Independence Day) – Closed
September 7th (Labor Day) – Closed
November 26th (Thanksgiving) – Closed
December 25th (Christmas Day) – Closed
2009 Holiday Hours for Customer Care:
January 1st (New Year’s Day) – Closed
January 2nd (Day after New Year’s Day) – Closed
May 25th (Memorial Day) – Closed
July 3rd (Day Before Independence Day): 6am to 4pm (PST)
July 4th (Independence Day) – Closed
September 7th (Labor Day) – Closed
November 26th (Thanksgiving) – Closed
December 25th (Christmas Day) – Closed
2009 Holiday Hours Walk-In Warranty Hours:
January 1st (New Year’s Day) - Closed
January 2nd (Day after New Year’s Day) - Closed
May 25th (Memorial Day) - Closed
July 3rd (Day Before Independence Day) - Closed
July 4th (Independence Day) - Closed
September 7th (Labor Day) - Closed
November 26th (Thanksgiving) - Closed
December 25th (Christmas Day) - Closed